Course details
Remote Workforce Communication & Best Practices
Course Overview
This high energy, "edutainment"-style interactive, modular, 2-part course for all staff (managers, supervisors, and employees), empowers your remote workforce to:
- Be effective, confident communicators
- Create a safe, productive, compliant remote workspace
Communication is the heartbeat of all relationships. It is challenging enough when we are together physically! Working remote brings additional challenges.
Your team members will join internationally renowned communications expert, Jeffrey Klubeck, M.A. (“Coach Jeffrey”) and WTN President & Founder, Kit Goldman, as they bring key concepts and learning points to life through:
- Dynamic dialogue & commentary
- Live action scenes and re-enactments
- Interactive learning assessment activities after each module
Topics Covered
- Effective communication (when message intended is the message received!)
- Ingredients of communication
- Active listening
- Non-verbal communication
- Barriers to listening and critical thinking
Remote Workspace Best Practices
- Technology
- Health
- Safety
- Employee compliance
- Structure
- Distractions
- Isolation
This course takes approximately 120 minutes to complete
A passing grade of 80% or higher required. Up to 3 attempts are provided.
A certificate will be provided upon the successful completion of this course
