
Why Psychological Safety in the Workplace Starts with Bold Leadership
What does it really take to create a psychologically safe workplace? It’s more than a buzzword—it’s a leadership mindset that drives trust, inclusion, and performance.
In this episode of Safety Spotlight, Dr. Johanna Pagonis—leadership coach, author, and founder of Sinogap Solutions—dives deep into what it means to lead with empathy and intention. With a background in psychology and real-world experience in law enforcement and public service, Johanna brings a raw and honest perspective to building healthier work cultures.
“Safe spaces often just reflect the comfort zone of the majority. Real psychological safety demands inner courage to challenge that comfort.”
Through her conversation, Johanna highlights the power of courageous leadership—calling out the limits of traditional management and encouraging leaders to foster team-centered safety. She talks about dismantling imposter syndrome, addressing accountability without blame, and viewing trust not as a soft skill, but as a business driver.
Her challenge to companies is clear: If your safety culture isn’t bold, it’s not truly safe. And if your leadership pipeline rewards only technical skills, you’re missing a crucial opportunity to grow stronger, more human-centered organizations.