Course details
Remote Workforce Communication & Best Practices
Course Overview
This high energy, "edutainment"-style interactive, modular, 2-part course for all staff (managers, supervisors, and employees), empowers your remote workforce to:
- Be effective, confident communicators
- Create a safe, productive, compliant remote workspace
Your team members will join internationally renowned communications expert, Jeffrey Klubeck, M.A. (“Coach Jeffrey”) and WTN President & Founder, Kit Goldman, as they bring key concepts and learning points to life through:
- Dynamic dialogue & commentary
- Live action scenes and re-enactments
- Interactive learning assessment activities after each module
Topics Covered
- Effective communication (when message intended is the message received!)
- Ingredients of communication
- Active listening
- Non-verbal communication
- Barriers to listening and critical thinking
Remote Workspace Best Practices
- Technology
- Health
- Safety
- Employee compliance
- Structure
- Distractions
- Isolation
This course takes approximately 120 minutes to complete
A passing grade of 80% or higher required. Up to 3 attempts are provided.
A certificate will be provided upon the successful completion of this course
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