Course details
Entry-Level Driver Training: Basic Business Practices
Course Overview
This course is designed to discuss the importance of maintaining a professional image and talk about the hiring process. Whether learners are owner-operators or company drivers, these concepts can affect their income and success.
By the end of this course you will be able to:
- Discuss the difference between rolling costs and fixed costs
- Describe how driving habits can affect fuel management
- List ways drivers can maintain a professional appearance and attitude
- Identify basic elements in the hiring process
Topics Covered
- _x000D_
- Cost Determination & Control _x000D_
- Rolling Costs _x000D_
- Fixed Costs _x000D_
- Fuel Management _x000D_
- Driving Habits & Performance _x000D_
- Growing Revenue _x000D_
- Truck Industry Image _x000D_
- Contact with the Public _x000D_
- The Rules of the Road _x000D_
- Appearance _x000D_
- Customer Relations _x000D_
- Punctuality _x000D_
- Courtesy _x000D_
- Knowledge _x000D_
- Respect _x000D_
- How to Handle an Angry Customer _x000D_
- What Do Employers Look For? _x000D_
- General Job Qualifications _x000D_
- Company Policy _x000D_
- Opportunities forÊAdvancement _x000D_
- Applying for a Job _x000D_
- Application for Employment _x000D_
- Investigations and Inquiries _x000D_
- Testing _x000D_
- Job Interview _x000D_
- _x000D_
- _x000D_
- _x000D_
- _x000D_
- _x000D_
- _x000D_
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This course takes approximately 20 minutes to complete
A passing grade of 80% or higher required. Up to 3 attempts are provided.
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A certificate will be provided upon the successful completion of this course
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