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Psychological safety is talked about everywhere in safety right now. But can it actually be built through systems alone?

In this episode of Safety Spotlight, Joan McMillan joins us to unpack the human side of safety culture. With over 20 years in health and safety and a background in sport psychology and developmental psychology, Joan challenges the idea that policies and standards are enough to create real psychological safety.

 

We discuss:

  • Why fear quietly undermines workplace culture
  • The role emotional intelligence plays in leadership effectiveness
  • How judgment, defensiveness, and blame signal deeper cultural issues
  • Why self-awareness is the starting point for stronger teams
  • What trust and connection actually look like on a worksite

This conversation moves beyond compliance and into behavior, performance, and the leadership habits that shape safe organizations.

If you’re responsible for culture, safety, or leading people, this episode will push you to think differently about what creates real psychological safety.