How does the system verify student identity?

At session start, the learner shows government‑issued ID via webcam; facial recognition confirms identity, and the image is encrypted and purged within 24 hours.

Can the system detect cheating during exams?

Yes — it monitors suspicious behavior like multiple people, absence from camera, use of external aids, and flags these automatically.

Virtual Proctoring

Ensure the right person takes the right training every time

Over the past decade, the demand and need for online training has continued to increase. More and more companies choose to bring in contract-based workers and operate during non-standard work hours. These shifting company needs mean that worker training has shifted, too. Online courses have made onboarding and training processes more efficient, convenient, and cost-effective, but this digital solution has also made portions of training uncertain. When workers complete training away from a classroom, how can companies be sure the people taking the training are who they say they are? The answer is virtual proctoring.

What is Virtual Proctoring?

Virtual proctoring is the use of web-based technology to supervise a task or activity, including online courses, exams, and form completions. By using facial detection and recognition technology, this software allows you to verify the identity of the learner and that the learner follows the session rules. In fact, you can monitor the session to verify that the learner is engaged throughout the activity. Because virtual proctoring uses the capabilities of the learner’s web browsers and webcameras, you do not need to install additional software.

Privacy for Virtual Proctoring

During the session, BIS’ advanced Application Program Interface (API) technology to request permission from the user to use the user’s webcam for the purposes of verifying their identity and participation. At the beginning of the process, the system will ask the user to present a government-issued photo ID and alongside their face to the webcam. An image of the driver’s license is then digitally stored in an encrypted format to verify the user’s identity. Once verified, the encrypted image file is permanently deleted from the database, and all encrypted driver’s license images are purged within 24 hours of the course being completed.

The Potential

Save Time and Money

Online courses and orientations allow workers to complete training before they arrive on their work sites. This not only minimizes the loss of productive time, but it also decreases the time it takes to prepare and organize training content, book training facilities, and grade exams. With virtual proctoring, you have the ability to supervise worker training from anywhere without the cost and hassle of in-person sessions.

One BIS Training client saved millions of dollars by taking their orientation online with virtual proctoring. This sample budget comparison, modeled after a client’s project, illustrates the possible cost savings.

Estimated Costs for Instructor-Led Orientation

Approximate Total Cost: $5,000,000

Trainer Costs

Facility Costs

Productivity Loss

Savings Using Virtual Proctoring

Estimated Cost Savings with Virtual Proctoring: $4,715,000

Cost Savings

Estimated cost savings based on a development and implementation cost of $285,000 versus the projected $5,000,000 for the onsite orientation.

LEARN MORE

Ethics Enforcement

As the user’s webcam records the session, the software spots deceptive behaviors displayed during the session.

Virtual proctoring flags deceptive behavior during training sessions. Examples of such behavior include a user placing images in front of the camera or a new person appearing after the user showed their ID. In monitoring and flagging these types of behaviors, the virtual proctoring software helps you identify and prevent unethical behavior early in a worker’s career. When the software identifies questionable behavior, system administrators then review the flags to clear or follow up on them.

As you can see in the data below, virtual proctoring software will catch problems with administrative tasks, participation, and deception.

Session Data Summary*

Verified Sessions (no issues)

Administrative Flags** (majority cleared)

Participation Flags***

Deceptive Flags

*Taken from a sample size of just over 15,000 participants across five courses in August 2016
**ID or participant image could not be verified
***Participant failed to follow the rules of the session

Proctoring Validation Levels

Our learning management software uses advanced artificial intelligence (AI) technology to monitor online courses and exams by analyzing video and computer activity to ensure exam integrity.

Pricing is subject to change. Please contact our Sales Team at sales@bistraining.ca to confirm pricing details.		Level 1 $9*	Level 2 $11*	Level 3 $14*	Level 4 $18* (future)
Name & Photo ID Match	Participants must submit a valid government-issued photo ID.
Within Camera View	Participants must remain in view of the camera for the duration of the activity.
Active Participation	Participants must remain engaged throughout the session.
No Other Participants	Participants may not receive help from or communicate with others.
No Other Materials	Participants may not use any external resources (e.g., books, notebooks, etc.)
No Electronic Devices	Participants may not use extra electronic devices, such as phones or tablets.
No Headphones	Participants may not use headphones for the duration of the activity.
Single Monitor Only	Participants can only use one monitor for the duration of the activity.
Full View of Monitor	All content on the participant’s monitor is tracked and recorded (i.e., screenshots)
Screen Monitoring	Participants may not leave the full-screen window, open other browser tabs, or open other programs.

Legal Protection

With online training, usernames and passwords are not enough to confirm the identity of users or verify participation. However, virtual proctoring makes it possible to comply with regulatory training requirements. If a workplace incident does occur, your company possesses recorded proof that the individual underwent and completed the required training, providing a defense against potential litigation.

Due Diligence

The importance of safety compliance is nothing new to HSE professionals, but policies and training alone are not enough to prevent workplace incidents and accidents. Meta-analytical investigations have shown that the level of employee engagement in safety training is directly related to performance within organizations. Virtual proctoring software ensures that workers are engaged with online training, resulting in enhanced safety performance overall.

Essential!

LMS Software Vendor Security Checklist

Make Confident, Defensible Vendor Decisions

This checklist helps you:

Compare vendors on critical capabilities

Clarify must-have vs optional requirements

Evaluate long-term scalability and fit

Align stakeholders on selection criteria

Document decisions for internal approval

“An online course that does not identify the participant does not meet the minimum standard.”

Alberta OHS

(Ask the Expert)

“Identity verification and proctoring technology is particularly critical when organizations use web-enabled educational materials as part of risk control strategies that seek to ensure that employees are competent in regulatory critical activities (e.g., standards of business conduct, financial accounting requirements, reporting requirements, disclosure, health and safety or environmental requirements).”

IOSH ALBERTA

Industry Best Practice

“Employers must be able to show both that the training was adequate, based on training content, and that the employee received the training.”

OSHA Publication

2254-09R 2015

“Court cases such as R. v. Rose’s Well Services Ltd. illustrate that employers need to ensure that they do more than provide training access. These cases show that there is a need to ensure that the personnel requiring the training are the ones receiving it.”

Robert Day

Licensed Investigator and Paralegal

“When training is delivered online an employer needs to confirm that the individual taking the training is the intended recipient, and that the employee did not just click play and walk away, or have others complete the training or answer comprehension testing questions for them.”